[vc_row][vc_column][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_row_inner][vc_column_inner width=”1/6″][vc_icon icon_fontawesome=”fa fa-user” color=”custom” background_style=”rounded” background_color=”custom” size=”xs” custom_color=”#feea64″ custom_background_color=”#292929″][/vc_column_inner][vc_column_inner width=”5/6″][vc_acf field_group=”1748″ field_from_1748=”field_5c619eb5149e4″ show_label=”yes”][/vc_column_inner][/vc_row_inner][/vc_column][vc_column width=”1/2″][vc_row_inner][vc_column_inner width=”1/6″][vc_icon icon_fontawesome=”fa fa-gbp” color=”custom” background_style=”rounded” background_color=”custom” size=”xs” custom_color=”#feea64″ custom_background_color=”#292929″][/vc_column_inner][vc_column_inner width=”5/6″][vc_acf field_group=”1748″ field_from_1748=”field_5c5ef35454666″ show_label=”yes”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_row_inner][vc_column_inner width=”1/6″][vc_icon icon_fontawesome=”fa fa-map-marker” color=”custom” background_style=”rounded” background_color=”custom” size=”xs” custom_color=”#feea64″ custom_background_color=”#292929″][/vc_column_inner][vc_column_inner width=”5/6″][vc_acf field_group=”1748″ field_from_1748=”field_5c5ef34854665″ show_label=”yes”][/vc_column_inner][/vc_row_inner][/vc_column][vc_column width=”1/2″][vc_row_inner][vc_column_inner width=”1/6″][vc_icon icon_fontawesome=”fa fa-hashtag” color=”custom” background_style=”rounded” background_color=”custom” size=”xs” custom_color=”#feea64″ custom_background_color=”#292929″][/vc_column_inner][vc_column_inner width=”5/6″][vc_acf field_group=”1748″ field_from_1748=”field_5c619ef8cc060″ show_label=”yes”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_separator css=”.vc_custom_1549902118595{padding-top: 20px !important;}”][vc_column_text]A fantastic opportunity has arisen for a Loan Administration Associate to join the London office of one of the most successful international banks.
Main Responsibilities of the Loan Administration Associate:
- Responsible for carrying out a host of daily processes in your capacity of lender for LIBOR loans. Effective handling of process related queries and acting as an escalation point for their operational City Offices as well as for Global & Commercial Banking Relationship Mangers/Finance and Origination Teams.
- Continuously provide high quality client service to achieve maximum customer satisfaction ensuring you place the client at the heart of everything you do
- Provide ongoing support to operational offshore teams
- Perform the dual control checking in LoanIQ on the deal set up work for new LIBOR loans
- Provide training/guidance to offshore teams
- Oversee any required ad hoc projects to ensure deadlines are met
- Monitor outstanding cash breaks ensuring historic or large entries are followed up and resolved swiftly
- Monitor Error logs, look for consistent errors, and provide feedback, training and recommendations as appropriate
- Monitoring outstanding Fees to ensure no negative impact to our clients/stakeholders
- Monitor work queues in LoanIQ to ensure Operations are managed within BAU limits
- Review of documentation from an operations perspective on complex transactions
- Confirm complex calculations completed by the operational City Offices
- Escalation point for RMs/CSMs/Finance and the Origination Teams
- Escalation point for Operations teams for complex closings
Knowledge & Experience required of the Loan Administration Associate:
- Strong working knowledge of Loan IQ and market standard loan documentation
- Understanding of the LIBOR Loan product
- Strong communication skills to deal with both internal and external clients, including Origination teams, Relationship Managers, Finance and Client Service Managers
- Strong organisational skills and the ability to prioritise work, to ensure transaction deadlines are achieved
- Pro-active problem-solving attitude
- Able to deliver high accuracy and volume of work to excellent standards under pressure
- Good communicator, both written and verbally
- Strong understanding of operational risk
- Client focussed, with a proven record of commitment to excellent customer service
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